Support / Bantuan
2048 Pixel - Retro Puzzle
Contact
Email angga@anggastudio.dev. We usually reply within two working days. Please include your device model and the app version (shown in your store's app page).
Frequently asked questions
I bought something and it is not unlocked.
Open Difficulty or the shop (the bag icon) and tap Restore Purchases, signed in with the same Google Play account or Apple ID you bought with. Purchases are one-time and stay with that account, including on a new device.
What does Remove Ads do?
It turns off banner and interstitial ads for good. Undo tokens and continuing a lost run are then granted without watching an ad.
How do undo tokens work?
You get one free undo after your first move. When you run out, you can watch a short ad for five more.
Will I lose my game if I close the app?
No. The current game, best score and best tile for each difficulty are saved on your device automatically. They are not stored online, so uninstalling the app or clearing its data removes them.
Does the game need the internet?
No, it plays offline. Ads and purchases need a connection while they load.
What data does the app collect?
No account and no personal details. Ads, purchases and crash reports are handled by third-party services; see the privacy policy.
Bantuan
Kirim email ke angga@anggastudio.dev. Pembelian yang belum aktif bisa dipulihkan lewat tombol Restore Purchases di menu Difficulty atau toko (ikon tas), dengan akun Google Play atau Apple ID yang sama. Permainan, skor terbaik, dan ubin terbaik tersimpan otomatis di perangkat Anda. Lihat juga kebijakan privasi.